Privacy Policy
Last updated: August 23, 2026
1. Overview
Sintex Steel Industries ("we", "us", or "our"), located at Pipli Road, Morbi, Gujarat, India - 363642, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website (sintexsteel.com) or submit inquiries to us.
2. Information We Collect and Why
We collect personal information only to the extent necessary to serve your inquiries and improve website performance. The specific data collected includes:
| Data Category | Data Fields Collected | Specific Purpose |
|---|---|---|
| Website Contact Forms | Full Name, Email Address, Subject, Message | To respond to your product or business enquiry. |
| E-Catalogue Requests | Full Name, Email Address, Phone Number, Selected Catalogue, Optional Message | To process and deliver your requested catalogue download and follow up regarding product specifications. |
| Analytics Identifiers | IP Address (anonymized), device & browser info, pages visited, referral URLs via Google Analytics cookies | To analyze aggregate website usage patterns and optimize visitor experience. |
3. Third-Party Data Processors
We do not sell, rent, or trade your personal information. We may share data with trusted service providers strictly to operate our website and communicate with you:
- Google Analytics (Google LLC): Used for aggregate web analytics. Google may store analytics data on servers outside India (e.g., in the United States). Analytics data collection is subject to your consent via our cookie banner.
- Cloudflare Worker Mail Relay: Used securely as an API relay to deliver form inquiry emails directly to our inbox.
- WhatsApp (Meta Platforms): If you choose to contact us via the WhatsApp action link on our website, communication takes place according to WhatsApp's privacy terms.
4. Data Retention
We retain personal data submitted via contact and catalogue forms for up to 12 months to fulfill your inquiry and handle customer support follow-ups, or until you request its deletion. Google Analytics retention is configured for 14 months.
5. Your Data Protection Rights
Under applicable data protection laws, including the Digital Personal Data Protection (DPDP) Act, you have the right to:
- Access: Request a summary of the personal data held about you.
- Correction & Erasure: Request correction of inaccurate information or complete deletion of your personal data.
- Withdraw Consent: Revoke consent for analytics cookies at any time via your browser storage settings or cookie banner.
6. Contact Information & Data Requests
To exercise any of your privacy rights, ask questions, or request deletion of your information, please contact us at:
Sintex Steel Industries
Pipli Road, Morbi, Gujarat, INDIA - 363642
Email: [email protected]
Phone: +91 98253 31617